Product Required: Self-Ordering Kiosk
Imagine walking into your restaurant or store and seeing customers breeze through the ordering process. No long queues, no frustrated faces—just satisfied customers placing their orders effortlessly through a sleek, interactive kiosk. That’s what the Enterprise Kiosk feature in OrderingPlus delivers.
This isn’t just another tool; it’s a game-changer for businesses looking to enhance customer experience, streamline operations, and boost order accuracy.
Whether you’re a busy restaurant managing peak-hour chaos or a retail store striving to make every customer feel valued, the Enterprise Kiosk feature empowers you to do more with less effort.
The Enterprise Kiosk feature in OrderingPlus allows businesses to set up self-service kiosks that enhance customer experience and streamline operations.
One of the key settings you can configure is Device Code Login, which improves accessibility for users, making the login process faster and more secure. Here’s a step-by-step guide to setting up the Enterprise Kiosk feature on your OrderingPlus Dashboard.
What is Enterprise Kiosk?
The Enterprise Kiosk is designed for businesses that want to provide a self-service option for their customers. With kiosks, customers can place orders directly, reducing wait times and improving overall efficiency.
Kiosk Settings Explained
How to Use the Device Code Login Setting
The Device Code Login option allows users to log in to a kiosk using a unique device code. This feature is ideal for businesses looking to make kiosk usage more accessible and user-friendly, especially for locations with high customer traffic.
Step-by-Step Guide to Enable Device Code Login
Access the Enterprise Kiosk Settings
Log in to your OrderingPlus Dashboard.
Navigate to the Enterprise Settings section in the main menu.
Locate the Kiosk Settings
Within the Enterprise Settings, find the Enterprise Kiosk category.
Enable Device Code Login
You will see an option to Enable Device Code Login.
Toggle the setting to ON to activate device code login for your kiosks.
Save the Settings
After enabling the device code login, don’t forget to click Save to apply the changes.
Why Use Device Code Login for Kiosks?
Enhanced Accessibility
The device code login makes it easier for customers to access the kiosk by providing a simple code-based login, rather than entering complex credentials.
Increased Convenience
With a device code, users can quickly log in, reducing waiting times and providing a smoother self-service experience.
Secure Access
Device code login offers a secure alternative to traditional password-based logins, reducing the risk of unauthorized access.
Uses Cases
Here are a few use cases to illustrate how the Enterprise Kiosk and the Device Code Login setting in the OrderingPlus Dashboard can benefit businesses:
Use Case 1: Quick Service Restaurants
A fast-food chain wants to reduce long lines during peak hours. By implementing self-service kiosks with Device Code Login, customers can place their orders directly without having to wait for a cashier. The unique device code makes the login process quick, allowing customers to access the kiosk interface within seconds. This results in shorter lines, faster order processing, and increased customer satisfaction during high-traffic times.
Use Case 2: Cafeterias in Corporate Buildings
A corporate cafeteria serves hundreds of employees during lunch breaks. To handle the large influx efficiently, they set up self-ordering kiosks with the Device Code Login feature. Employees receive a device code from the company’s internal system, which they use to access the kiosk quickly. This solution helps reduce wait times during busy periods, and the streamlined process improves order accuracy.
Use Case 3: Airports
An airport food court has multiple self-service kiosks installed for travelers. To improve the user experience, they enable Device Code Login, allowing passengers to use a short, unique code to access the ordering system. This makes it convenient for travelers in a rush to place orders and get back to their gate on time. The secure, code-based login prevents unauthorized access and ensures that the kiosk system remains efficient and reliable.
Use Case 4: Hotel Lounges
A hotel chain wants to provide a premium experience in their VIP lounge by offering food and drink orders via a self-service kiosk. The Device Code Login feature is enabled so that lounge guests can receive a unique code at check-in. This code allows them to access the kiosk quickly, order refreshments, and continue enjoying their stay without waiting for staff assistance.
Use Case 5: Convenience Stores
A convenience store chain adds self-service kiosks with Device Code Login to its locations in busy urban areas. Customers can use a device code to log in, browse products, and make purchases without waiting for cashier assistance. The simplified login process speeds up transactions, reducing queues during peak shopping hours and offering a hassle-free shopping experience.
Use Case 6: Healthcare Facilities
A hospital cafeteria wants to offer an efficient meal ordering option for staff and visitors. Self-service kiosks with Device Code Login are installed in the cafeteria, allowing users to log in with a unique code assigned by the facility. This not only makes the ordering process faster but also helps maintain security and hygiene standards by minimizing contact.
By incorporating these use cases, businesses can see how the Device Code Login setting for Enterprise Kiosk in the OrderingPlus Dashboard provides an accessible, convenient, and secure self-service option that enhances customer experience across various industries.
By enabling Device Code Login, businesses can offer a more efficient and secure self-service option for customers, enhancing the overall experience at enterprise-level kiosks.