Parte 1 - Ticket Reception
📩 1. Ticket Reception
Review the ticket carefully once received.
✅ 2. Initial Validation Checklist
🔐 Developer Accounts
The client must have:
Active Google Play Console account
Active Apple App Store Connect account
Additionally:
The client must share credentials or grant admin access to [email protected]
⚠️ If accounts are missing or access has not been granted, contact the requester and ask them to provide it before proceeding.
🖼️ Assets
The ticket must include:
App logo (working link)
Screenshots/images (if available)
⚠️ Make sure links are accessible.
🏪 Project Setup
The project must include at least one real store
Demo-only projects are not allowed
⚠️ Apps with no real content may be rejected by Apple/Google.
📄 Required Information
Confirm the ticket includes:
Requester name & email
Project name
App name(s)
Type of apps (e.g., Driver, Business, Franchise)
Developer account access (if needed)
Tracking link (e.g., Asana)
📌 3. Example Ticket
New app Request, take a look at the information.
Requester Name: Deira
Email: [email protected]
Project: deiraproject
App Logo: https://...
App(s) Name(s):
- Pet Zone
- Driver App
- Business app
Apps we are creating this time: Franchise App, Driver App, Business App
Developer Account Access:
Asana Link: https://app.asana.com/
🚦 4. Validation Outcome
✔️ Complete
Proceed to the next step.
❌ Incomplete
Request missing information (including developer accounts and access) before moving forward.
Parte 2 - App Setup & Build Configuration
🎯 Objective
Configure the app information correctly in the user’s dashboard before generating builds.
🧭 1. Access User Dashboard
Log in to the user's dashboard and locate the applications to be configured.
⚙️ 2. Update App Information
For each app, update the following fields:
App Name
Set according to the request.Package Name
Use the project base and update the suffix based on the app type.Example:
Base:
com.deiraproject.45sde64Updated:
com.deiraproject.franchisecom.deiraproject.drivercom.deiraproject.business
Description
You can use the app name as a default description.Version
Set to:1.0.0
Use the following image as a guide: