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Notifications

🟒 Feature included from Standard Plan

Growth Team avatar
Written by Growth Team
Updated over 6 months ago

Introduction

The Notifications option within the Stores section of the Dashboard is a crucial tool for the efficient management of your business.

This feature allows you to customize how you receive each order email, and, most importantly, integrate GPRS printers in your kitchen.
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🟒 Feature included from Standard Plan


Configuring Notifications

Handling Order Emails

From the Notifications panel, you can configure how you wish to receive order emails. This option ensures that order details are delivered promptly and accurately, facilitating order management and enhancing customer experience.
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Integrating GPRS Printers

Integrating GPRS printers in your kitchen is a key feature that can transform your team's productivity. These printers are pre-integrated into our system and can be easily configured from the Dashboard. For more specific setup details and usage of GPRS printers, we recommend contacting your Sales Account Manager.
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​Benefits of Notifications

  1. Improved Kitchen Productivity: By installing a physical printer in your kitchen, each time an order is accepted, the printer will automatically generate a receipt. This allows the kitchen staff to start preparing the order immediately, reducing wait times and preparation errors.
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  2. Process Automation: The integration of GPRS printers automates the workflow, minimizing the need for manual intervention in printing orders. This not only speeds up the process but also reduces the risk of omissions or human errors.
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  3. Better Order Management: With a GPRS printer, each order is printed clearly with all necessary details, making it easier to organize and prioritize orders in the kitchen.

  4. Error Reduction: Automatically receiving printed orders ensures that all order details are correct and visible to the kitchen staff, decreasing the likelihood of mistakes.
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How it works


Add an Email to Receive Orders:

In the Notifications panel, you can specify the email address where you want to receive order notifications. This ensures that order details are promptly delivered to the right place, allowing for efficient processing and tracking.
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Enable or Disable GPRS Printers:

You have the option to activate or deactivate GPRS printers based on your needs. If you choose to enable GPRS printers, you will be prompted to select the specific printer you require.

This setup ensures that orders are automatically printed in your kitchen as soon as they are accepted, streamlining the workflow and improving productivity.

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Add Dashboard_GPRS_QUEUE_PATH and Dashboard_GPRS_QUEUE_PATH_CONFIRM:

  • These settings are used to configure the path for the GPRS printer queue. Dashboard_GPRS_QUEUE_PATH specifies the queue path for pending print jobs, while Dashboard_GPRS_QUEUE_PATH_CONFIRM confirms the path for processed jobs.

    Correctly configuring these paths ensures that the printing process is smooth and reliable.
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Use Cases

High-Volume Restaurants:

  • For establishments handling a large number of orders, GPRS printers are essential to maintaining an efficient and organized workflow.
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Kitchens with Multiple Stations:

  • In kitchens where different parts of an order are prepared at separate stations, GPRS printers can help distribute the receipts to the relevant stations, ensuring that each part of the order is prepared simultaneously.
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Growing Businesses:

  • If your business is expanding and increasing its production capacity, integrating GPRS printers can facilitate scalability without compromising service quality.



Conclusion

The Notifications option in the Stores section of the Dashboard is an all-encompassing tool that not only optimizes how you receive and manage order emails and the store's phone number but also significantly enhances your kitchen's productivity through the integration of GPRS printers.

To maximize the benefits of this feature, don't hesitate to contact your Sales Account Manager for more information and personalized advice.

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