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Customers | General Overview
Customers | General Overview

🟒 Feature included from Standard Plan

Growth Team avatar
Written by Growth Team
Updated over 7 months ago

Introduction

This module allows you to handle user details, monitor order quantities, and track the status of users (active or inactive). It provides comprehensive information such as phone numbers and the ability to manage new user registrations.

With the capacity to accommodate an unlimited number of users, this module is designed to scale with your business needs.

🟒 Feature included from Standard Plan


Benefits for your Business

Implementing the User Management Module in your marketplace offers numerous benefits.
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  1. ​Efficient User Management: Easily track and manage user information and activity, ensuring smooth operations.

  2. Enhanced Customer Insights: Gain valuable insights into customer behavior through detailed profiles and order histories.
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  3. Scalability: Accommodate unlimited users, making the module suitable for growing businesses.
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  4. Improved Communication: Access to customer contact information facilitates better communication and customer service.
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  5. Customization: Utilize metafields to add custom information and tailor the user experience to your specific needs.

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How it works

The User Management Module is designed with a focus on user-friendliness, particularly for customers, ensuring they can manage their profiles effortlessly.

Inside the Module

Within this module, you can handle profiles for customers. In the quick view of the customers in your dashboard, you are able filter customers by order quantity.

Step 1 screenshot

You can view comprehensive information for each profile, and there is no limit to the number of profiles you can create. This flexibility allows you to manage your marketplace efficiently, no matter how large your user base grows.

Customers

In the customers section of your module, you will find detailed information about every individual who has created a customer account. Also view inactive and active customers
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Step 2 screenshot

All this information can be send to your email in a CSV format, allowing for easy data management and analysis.
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Step 3 screenshot

Step 4 screenshot


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Additional Features

In this section we also find the "Add new user" feature which is used to create any kind of users in your marketplace.

Step 1 screenshot


Practical Use Cases

  1. ​Customer Service: Quickly access customer profiles to resolve issues and improve service quality.
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  2. Marketing: Analyze customer order history and saved places to tailor marketing campaigns and promotions.
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  3. Data Analysis: Use the CSV download feature to perform in-depth data analysis and identify trends.
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  4. Customization: Use metafields to create a personalized experience for customers based on their preferences and order history..


Conclusion

The User Management Module is a powerful tool for any marketplace looking to streamline user management and enhance customer experience. With its ability to handle unlimited profiles and provide detailed insights into user behavior, this module is indispensable for growing businesses.

By leveraging the features of this module, you can ensure efficient operations, better customer service, and a more personalized user experience.

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