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Platform Settings

🟢 Feature included from Standard Plan

Growth Team avatar
Written by Growth Team
Updated over a week ago

Introduction

In the digital age, providing a seamless and personalized experience for both businesses and customers is essential for any marketplace.

Customizing the dashboard settings to align with your marketplace’s unique needs can significantly enhance user satisfaction and operational efficiency.

This article explores the benefits of customizable dashboard settings, details how to configure them, and provides practical use cases to illustrate their impact.

🟢 Feature included from Standard Plan

Step 1 screenshot


Benefits for Your Business

  1. ​Enhanced User Experience: Customizable dashboard settings allow you to tailor the platform to better meet the needs of your users. This personalization improves the overall user experience, making it more intuitive and enjoyable for customers, business owners, and drivers alike.

  2. Increased Operational Efficiency: By configuring settings that align with your marketplace's specific requirements, you can streamline operations and reduce the likelihood of errors. This leads to smoother transactions, better coordination among stakeholders, and more efficient service delivery.

  3. Strengthened Brand Identity: Custom settings such as logos, backgrounds, and terms and conditions help reinforce your brand identity across the platform. Consistent branding ensures a cohesive and professional image, making your marketplace more recognizable and trustworthy.

  4. Flexibility and Control: Having the ability to customize various aspects of your dashboard provides you with greater flexibility and control over how your marketplace operates. This adaptability allows you to respond quickly to changing market conditions and user preferences.




How it works

Configuring your dashboard settings is a straightforward process. Here’s a comprehensive guide to the available options and how to set them up:

  • Currency: Symbol

    • Choose your currency symbol (e.g., $, €, £).

  • Currency: Position

    • Determine whether the currency symbol appears on the right or left side of the price.

  • Currency: Thousands Separator

    • Select your currency separator for thousands: COMMA (1,000) or POINT (1.000).

  • Currency: Decimal Length

    • Decide how many decimal places to show in your prices (commonly 2, e.g., 10.50).

  • Currency: Decimal Separator

    • Choose your currency separator for decimals: POINT (10.50) or COMMA (10,50).

  • Distance Unit

    • Set the distance unit for your country: Kilometers (KMs) or Miles.

  • Driver Tip Type

    • Configure the driver tip to show as "Percentage" or "Flat Fee".

  • Driver Tip Options

    • Set the default options for driver tips.

  • Driver Custom Tip

    • Allow customers to input their own tip amount or percentage tip calculated from the order total (e.g., 0, 5, 10, 15%).

  • Terms & Conditions

    • Require customers to agree to terms and conditions during sign-up.

  • Terms & Conditions URL

    • Provide the URL for your terms and conditions page.

  • Dates General Format

    • Set the date format for your website (e.g., MM/DD/YYYY hh:mma).

  • Dates Moment Format

    • Set the date format for pre-order features (e.g., MM/DD hh:mma).

  • Business Sign Up

    • Allow business owners to sign up as a business on your platform.

  • Business Sign Up Approval

    • Choose whether business owners need admin approval to log in after sign-up.

  • Add Product One Click

    • Enable automatic cart addition for products without product options.

  • Driver Sign Up

    • Allow drivers to sign up on your platform.

  • Driver Sign Up Approval

    • Choose whether drivers need admin approval to log in after sign-up.

  • Fixed Service Fee

    • Set a fixed service fee (e.g., a flat rate shown as "Platform fee" in the cart).

  • Percentage Service Fee

    • Set a percentage-based service fee (e.g., 10% of the subtotal shown as "Platform fee").

  • Reviews Popup

    • Decide if you want to show a reviews popup for unreviewed orders each time a customer opens the app or website.

  • General Hour Format

    • Set the general hours format (24h or 12h) for schedules.

  • Default Country Code

    • Set the default country code for your marketplace.

  • Filter Search Options

    • Select the filters you want on the search page (e.g., Brands, Price Range, Max Delivery Fee, Max Delivery Time, Max Distance, Business Categories)


Practical Use Cases

  1. Enhancing User Experience with Custom Currency Settings: A marketplace operating in multiple countries can use the customizable currency settings to display prices in the local currency with appropriate separators and decimal points. This localization improves the shopping experience, making it easier for customers to understand pricing and reducing the likelihood of errors.

  2. Streamlining Driver Tips: A food delivery marketplace can configure the driver tip options to offer both percentage and flat fee options, allowing customers to choose their preferred method. Additionally, enabling custom tip amounts lets customers reward exceptional service, motivating drivers and improving service quality.

  3. Ensuring Legal Compliance: By requiring customers to agree to terms and conditions during sign-up and providing a direct URL to the terms, a marketplace ensures that all users are aware of and comply with the platform’s legal requirements. This reduces the risk of disputes and enhances trust in the platform.

  4. Simplifying Business Onboarding

    A marketplace that allows business owners to sign up and requires admin approval before they can log in ensures that only verified businesses join the platform. This helps maintain a high standard of service and protects the marketplace’s reputation.


Conclusion

Customizable dashboard settings offer significant benefits for your marketplace, from enhancing user experience and operational efficiency to strengthening brand identity and ensuring legal compliance.

By leveraging these settings, you can create a more personalized, efficient, and professional platform that meets the unique needs of your users. Embrace these customization options to elevate your marketplace and stay ahead of the competition.

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