Introduction
In the competitive world of e-commerce, providing a seamless and personalized experience to customers is paramount.
The Customer App by Orderingplus, designed specifically for marketplaces, offers advanced settings that allow businesses to tailor the app to their unique needs.
This article explores the advanced settings available in the Customer App, highlighting their benefits, functionality, practical use cases, and how they can elevate your marketplace.
🔵 Feature included from Pro Plan
Benefits for Your Business
Personalization
The advanced settings of the Customer App enable a high level of personalization. Businesses can customize everything from the homepage image to the button colors and typography, ensuring the app reflects their brand identity.
Enhanced User Experience
With options to show or hide various elements such as business listings, highest rated business blocks, and categories, the app can be optimized for ease of use and relevance to the customer. This flexibility improves navigation and helps customers find what they need quickly.
Improved Engagement
Custom sounds, interactive buttons, and personalized business information blocks enhance user engagement. Customers can interact more intuitively with the app, leading to higher satisfaction and loyalty.
Better Organization
The ability to categorize and display businesses and products effectively ensures a structured and organized marketplace. This helps in managing listings efficiently and provides customers with a streamlined shopping experience
How it works, field by field.
You'll find all these configurations in your Customer App product within your dashboard.
Homepage Image
Set a custom image (1350 x 400 px, PNG format) for the homepage to make a strong visual impact. This image can be made fullscreen for better visibility.
Buttons
Button Customization: Modify button colors, border radius, and text color to match your brand's aesthetics.
Custom Sounds: Integrate unique sounds for different actions within the app to enhance the user experience.
Typography
Font Selection: Choose from available fonts and set the primary font weights ranging from 100 (Thin) to 900 (Black) for a consistent and appealing text presentation.
Images
Car Registration and Model Images: Upload specific images for car registration (512 x 512 px) and model (1350 x 400 px) to maintain a professional look.
Color and Favicon: Use custom color images (900 x 200 px) and a favicon (512 x 512 px) to enhance the visual identity of your app.
Header
Background Color and Logo Position: Customize the header's background color and logo position. Show or hide the language selector based on your audience's needs.
Business Listings
Visibility Options: Control the visibility of business listings, highest rated business blocks, and categories. Adjust the number of businesses displayed per row and manage cities dropdown visibility.
Business Block
Detailed Customization: Show or hide various elements like the logo, header, delivery fee, time, distance, reviews, favorite button, offer badge, and featured badge to optimize the business display.
Business Page
Content Management: Customize background colors, display products from previous orders, show near business blocks, reviews, customer comments, ranking, and search options.
Business Information
Informative Blocks: Show or hide descriptions, videos, delivery and pickup times, images, and addresses to provide comprehensive business information.
Products Block
Product Display: Manage the display of dummy images, descriptions, positions, add to cart buttons, and favorite options for a better shopping experience.
Reviews Popups
Review Management: Show or hide review dates to provide transparency and context.
Cart Header
Customization Options: Display business logos, product images, discount coupons, and comments. Manage the open strategy and its position.
Checkout
Checkout Details: Include business addresses and maps to facilitate easy checkouts.
Confirmation Page
Order Confirmation: Customize order blocks, dates, and progress bars to keep customers informed about their orders.
Address Popup
Address Details: Show or hide maps, apartment/suite/floor details, and additional instructions for delivery addresses.
My Account Page
User Information: Manage user images, birthdays, language preferences, and address lists for personalized accounts.
My Orders
Order Management: Customize active orders block, business logos, names, order numbers, dates, review buttons, reorder buttons, favorite buttons, status times, and previous order blocks.
Popup: Order Types
Menu Customization: Tailor titles, descriptions, and call-to-action buttons for different order types like delivery, pickup, eat-in, curbside, and drive-thru.
Third-Party Code
Custom Code Integration: Add third-party codes to the head and body sections for additional functionalities.
Navigation Bar Menu
Navigation Customization: Show or hide menu options like my orders, my carts, search offers, and profile to enhance navigation.
Practical Use Cases
Marketplace A: High-End Fashion
A high-end fashion marketplace uses the Customer App to showcase premium images on the homepage and customize buttons and typography to match their elegant branding. They highlight their highest-rated businesses and offer badges to attract customer attention.
Marketplace B: Local Food Delivery
A local food delivery service personalizes their app by showing business listings, categories, and reviews. They use custom sounds for notifications and manage detailed business information to ensure customers have all necessary details.
Marketplace C: Multi-City Services
A multi-city service provider optimizes their app by displaying businesses per row, managing cities dropdown, and customizing the checkout process with maps and addresses for each location.
Conclusion
The advanced settings of the Customer App by Ordering+ provide marketplaces with extensive customization options to enhance user experience, improve engagement, and maintain a strong brand identity.
By leveraging these settings, businesses can create a tailored and efficient e-commerce platform that meets their unique needs and exceeds customer expectations.