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Guest checkout

πŸ”΅ Feature included from Pro Plan

Growth Team avatar
Written by Growth Team
Updated over a week ago

Introduction

Allowing guests to make purchases without the need for account creation can significantly elevate the user experience, attract new clientele, and ultimately drive sales.

In this guide, we'll delve into configuring the Guest Checkout feature located within the Settings section, specifically under PRO Settings, to optimize your platform for hassle-free transactions.
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πŸ”΅ Feature included from Pro Plan



Enabling Guest Checkout: A Step-by-Step Guide

To kickstart the process, let's walk through enabling the Guest Checkout option:

  1. Navigate to Settings > PRO Settings: Begin by accessing the PRO Settings section within your platform's settings interface.
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    Step 1 screenshot

  2. Enable Guest Checkout: Locate the "Guest Checkout" option and set it to "Yes." Additionally, customize which order types will accommodate guest checkouts by enabling the corresponding checkboxes.
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    Step 2 screenshot

    Step 3 screenshot


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  3. Configure Guest Checkout Fields: Under "Guest checkout fields," select the desired delivery type and activate the necessary fields that customers will need to fill out during the guest checkout process.
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    Step 4 screenshot


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Streamlining the Guest Checkout Experience

Once Guest Checkout is enabled, it's imperative to streamline the process for seamless transactions:

  • Encouraging Guest Checkout: Employ concise and persuasive language, such as "Continue As Guest User," to prompt users to proceed effortlessly on the Ordering Website without the need for account creation.
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    Step 1 screenshot

  • Completing the Order: After customers have added products to their cart, guide them through the checkout process, where they can select the guest checkout option to finalize their purchase swiftly.
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  • Minimal Customer Information: With guest checkout, only essential details, such as the delivery address or any mandatory guest checkout fields, will be collected from the customer, ensuring a frictionless experience.
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  • Efficient Order Management: As a business owner, orders placed by guest users will be easily identifiable as "Guest user" in your orders manager, allowing for streamlined tracking and fulfillment.
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    Step 2 screenshot


Benefits and Use Cases

  1. Enhanced User Experience: Guest checkout offers a hassle-free shopping experience, reducing barriers to purchase and enhancing customer satisfaction.
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  2. Increased Accessibility: By eliminating the need for account creation, guest checkout attracts new customers who may be deterred by lengthy registration processes.
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  3. Boost in Conversions: Simplifying the checkout process can lead to higher conversion rates, as users are more likely to complete their purchases without encountering friction.
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Use Cases:

  1. Enhanced User Experience: Guest checkout offers a hassle-free shopping experience, reducing barriers to purchase and enhancing customer satisfaction.
    ​

  2. Increased Accessibility: By eliminating the need for account creation, guest checkout attracts new customers who may be deterred by lengthy registration processes.
    ​

  3. Boost in Conversions: Simplifying the checkout process can lead to higher conversion rates, as users are more likely to complete their purchases without encountering friction.
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Conclusion

In conclusion, providing a smooth and seamless guest checkout experience is pivotal in building customer trust and loyalty, ultimately driving the success of your online business.

By configuring Guest Checkout effectively, you can cater to a broader audience while maximizing conversions and enhancing user satisfaction.

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