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Accept and Reject Orders with OrderingPlus Driver App
Accept and Reject Orders with OrderingPlus Driver App
Growth Team avatar
Written by Growth Team
Updated over a week ago

The OrderingPlus Driver App enables drivers to manage deliveries efficiently by accepting or rejecting orders. This feature streamlines operations and enhances overall service quality.


Efficient order management is crucial for any delivery business.

The Accept and Reject Orders feature in the OrderingPlus Driver App allows drivers to control their workload and ensure timely deliveries, thereby improving operational efficiency and customer satisfaction.


Benefits

  1. Optimized Workflow: Drivers can manage their time better by accepting orders they can fulfill promptly.

  2. Enhanced Communication: Real-time updates help keep customers informed about the status of their orders.

  3. Increased Efficiency: Reduces the likelihood of missed or delayed deliveries, improving service reliability.

  4. Flexibility: Drivers have the autonomy to choose orders based on their capacity and location.



How It Works

  1. Notification: Drivers receive a notification for a new order.


  2. Order Details: They can view order details, including pickup and delivery locations.
    Drivers have the option to accept or reject the order.


  3. If you accept, a new window will open where it asks you to put how long you can have the order ready.

    1. Time Estimation: Upon acceptance, drivers specify the estimated time for order readiness, improving communication and transparency.​

4. But, if you cannot place the order, you can reject it, and in this new window, you can make a call or send a message about why you cannot remember the order.


Conclusion

The Accept and Reject Orders feature in the OrderingPlus Driver App empowers drivers to manage their deliveries efficiently, leading to better service, improved customer satisfaction, and streamlined operations.

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