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Integrations

πŸ”΅ Feature included from Pro Plan

Growth Team avatar
Written by Growth Team
Updated over a week ago

Introduction

OrderingPlus offers a range of integrations to enhance the functionality and efficiency of your platform. Key integrations include Google Analytics, Facebook Pixel, and Intercom Live Chat. These tools help you track user behavior, engage with your audience, and provide real-time support.
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πŸ”΅ Feature included from Pro Plan


Benefits for Your Business

  1. ​Enhanced Analytics: Google Analytics integration allows you to track and analyze user behavior, providing valuable insights to optimize your platform.

  1. Targeted Marketing: Facebook Pixel helps you create targeted advertising campaigns based on user interactions.
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  2. Improved Customer Support: Intercom Live Chat enables real-time communication with customers, improving their experience and satisfaction.

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Obtaining Your Google Analytics ID: A Step-by-Step Guide

To initiate the integration process, follow these straightforward steps:

  1. Create a Google Analytics Account: Begin by creating an account on Google Analytics if you haven't already done so. Visit the Google Analytics website and sign in with your Google account credentials.
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  2. Select Web
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    • Property Name- The name of your website.

    • Industry category- The category that fits more with your business.

    • Reporting Time zone- Location and time zone of your business.

    • Currency- Your current currency

    • And then click on the "Create" button.
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  3. Accept Terms and conditions:
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  4. Go to Admin (bottom left) and select Tracking info, then Tracking Code:
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    5. Copy your tracking ID and paste it into your Dashboard.
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    6. Click in the back button at the left of Account Settings.
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7. Click on the e-commerce button at the right.
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8. Enable all the switch in the Google Analytics e-commerce Settings.
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And that's all; now you're able to see your most sold products, the pages that your customers visit more, the hours with more interaction with your clients, the location where they visit the page, and a lot of more useful information.
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You can see more details navigating in the Conversions and Ecommerce section.
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Steps to Obtain Your Facebook Pixel ID

Obtaining your Facebook Pixel ID is a straightforward process. Here are the steps you need to follow:

  1. Log in to Your Facebook Account:

    • Ensure you are logged into the account that manages your business's Facebook page.
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  2. Access the Events Manager:

  3. Select Your Ad Account:

    • In the left-hand navigation panel, select the ad account associated with the pixel you want to find.
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  4. Find Your Pixel:

    • If you already have a pixel created, it should appear in the list of pixels associated with your ad account. Click on the pixel name to access its details.
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  5. Copy Your Pixel ID:

    • At the top of the screen, you will see your pixel name along with its ID. The Pixel ID is a series of numbers. Copy this ID, as you will need it to integrate it into your website.
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Steps to Create a New Facebook Pixel

If you do not have a pixel created yet, follow these steps to create one:

  1. Create a New Pixel:

    • In the Events Manager, click on the "Connect Data Sources" button and select "Web."
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  2. Set Up Your Pixel:

    • Choose "Facebook Pixel" and follow the instructions to name your pixel and add your website URL.
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  3. Install the Pixel:

    • Once created, Facebook will provide you with the pixel code and ID you need to install it on your website. You can do this manually by copying and pasting the code into your website's HTML or by using a tag manager such as Google Tag Manager.



Step-by-Step Guide to Obtaining Your Intercom API Key

  1. Login to Intercom: Begin by logging into your Intercom account via the Intercom website.
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  2. Navigate to Developer Hub: Open a new tab and navigate to the Developer Hub within the Intercom platform.
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  3. Create or Access an App: Depending on your needs, you can either create a new app by clicking the "New app" button or access an existing app within your account.
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  4. Locate the Authentication Section: Once within the Developer Hub, navigate to the "Authentication" section, typically found in the menu on the left-hand side. This section allows you to manage and generate API keys for your apps.
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  5. Generate the API Key: If you're setting up a new project and the API key hasn't been generated yet, you'll have the option to generate it within the Authentication section. If the key already exists for an existing project, it will be displayed here.



Practical Use Cases

  1. ​Performance Tracking: Use Google Analytics to monitor site performance, identify popular products, and understand customer journeys.

  1. Remarketing Campaigns: Implement Facebook Pixel to retarget visitors with personalized ads, increasing the likelihood of conversions.
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  2. Customer Support: Utilize Intercom Live Chat to assist customers in real-time, addressing their concerns promptly and improving satisfaction.


Conclusion

Integrating Google Analytics, Facebook Pixel, and Intercom Live Chat into your OrderingPlus platform offers significant benefits in terms of analytics, marketing, and customer support. These integrations help you understand your audience better, create effective marketing strategies, and provide exceptional customer service, ultimately leading to a more successful and user-friendly platform.

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