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Ordering channels

🟢 Feature included from Standard Plan

Growth Team avatar
Written by Growth Team
Updated over a week ago

Introduction

The Ordering Channels option within the Stores section of the Dashboard is a powerful tool that allows you to customize how your customers place orders through different channels.

This feature includes setting up a unique slug for your store URL and integrating widgets into your website for a seamless ordering experience.

🟢 Feature included from Standard Plan


Understanding the Ordering Channels


Setting Up Your Store Slug

What is a Slug?:

  • A slug is a part of the URL that typically represents the name of your store. It's a customizable string that appears after the domain name in your store’s web address.

For example: www.ordering.co/yourstore

Customizing Your Slug:

  • You can use any word as your slug to make it easy for customers to remember and access your store online. This flexibility allows you to choose a slug that best represents your brand.


Integrating Widgets

Widgets provide an interactive and user-friendly way for customers to place orders directly from your website. There are two main types of widgets you can use:

Popup Widget:

  • A Popup Widget opens a small window on your website when customers click on a designated area, allowing them to place orders without leaving the current page.

    Step 4 screenshot


Inline Widget:

  • An Inline Widget is embedded directly into a section of your website, seamlessly integrating the ordering process into your site’s layout.

    Step 5 screenshot

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Steps to Configure Ordering Channels

Steps to Add a New Promotion


Navigate to Ordering Channels:

  • Click on Ordering Channels.

    Step 1 screenshot

Set Up Your Slug:

  • Enter the desired slug for your store. Ensure it is unique and represents your brand well.

    Step 2 screenshot

Integration Widgets:

  • Choose between Popup and Inline widgets. Add the required information to configure the widget on your website.

    Step 3 screenshot



Benefits of the Ordering Channels Feature

Enhanced Brand Visibility:

  • Customizable URLs: A memorable and brand-specific slug makes it easy for customers to find and remember your store online, enhancing brand visibility and recognition.

Improved Customer Experience:

  • Seamless Integration: Widgets allow customers to place orders without navigating away from your website, providing a smooth and convenient ordering experience.

  • User-Friendly Interface: Both Popup and Inline widgets offer an intuitive interface that simplifies the ordering process for customers.

Increased Sales Opportunities:

  • Easy Access: By making the ordering process straightforward and accessible, you increase the likelihood of customers completing their purchases.

  • Cross-Promotions: The inline widget can be strategically placed alongside other content to promote related products or special offers, boosting sales.

Flexibility and Customization:

  • Versatile Widgets: Choose between Popup and Inline widgets based on your website’s design and user experience goals.

  • Custom Slugs: Tailor the URL slug to reflect your store’s identity, ensuring consistency across all online platforms.


Use Cases

  • Local Restaurants: Use a customized slug to make it easy for local customers to find your online ordering page. Integrate an Inline widget on your website to allow customers to place orders directly without leaving the page.

  • E-commerce Websites: Embed a Popup widget on product pages to facilitate quick and easy purchasing decisions, enhancing the shopping experience.

  • Food Delivery Services: Customize slugs for each restaurant partner and use Inline widgets on the main site to streamline the ordering process for multiple vendors.

  • Event Catering: Create a special slug for event-specific orders and use a Popup widget to capture orders directly from the event information page.


Conclusion

The Ordering Channels feature in the Stores section of the Dashboard provides a versatile and efficient way to manage how customers place orders.

By customizing your store’s URL slug and integrating user-friendly widgets into your website, you can enhance the customer experience, increase sales opportunities, and boost your brand’s online presence. Start using the ordering channels feature today to take full advantage of its benefits and streamline your business operations.

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