Introduction
The Sales Channels feature in the Stores section of the Dashboard allows you to connect your business with some of the most popular social media platforms available today.
This integration makes it easier for customers to find and order from your business, boosting your online presence and increasing sales opportunities.
🟢 Feature included from Standard Plan
How to Use the Sales Channels Feature
Steps to Connect Your Business with Social Media
Select Sales Channels:
Click on the Sales Channels option. You will see a list of social media platforms that you can connect with your business.
Connect to Social Media:
Click on the CONNECT button next to the social media platform you want to link to your business. Follow any additional prompts to complete the connection process.
Available Social Media Integrations
Facebook:
Shop Now Link: You can add a "Shop now" link to your business's Facebook page that directs customers straight to your ordering menu. This makes it easy for your Facebook followers to place orders directly from your page.
TikTok:
Quick Setup: After purchasing the integration, it will be installed within 24 hours. Businesses pay $99 per installation and can set their own prices for the products or services they sell. If a business manager purchases the integration, there is an option for shared revenue.
Instagram:
Seamless Integration: Similar to TikTok, the integration is installed within 24 hours after purchase. Businesses pay $99 per installation and can determine their own pricing. Shared revenue options are available for business managers who purchase the integration.
Google My Business:
Enhanced Visibility: Following the same setup process as TikTok and Instagram, the integration is installed within 24 hours of purchase for $99. Businesses can set their own prices and benefit from shared revenue if a business manager purchases the integration.
Benefits of the Sales Channels Feature
Increased Online Presence:
Wider Reach: By connecting your business to popular social media platforms, you can reach a larger audience and increase your brand’s visibility.
Direct Customer Access: Social media followers can access your ordering menu directly from their favorite platforms, simplifying the ordering process.
Enhanced Customer Engagement:
Convenient Ordering: Integrating your ordering system with social media platforms provides a seamless experience for customers, encouraging them to place orders more frequently.
Interactive Marketing: Use your social media pages to promote special offers, new menu items, and exclusive discounts, driving more traffic to your ordering system.
Revenue Growth:
Increased Sales: Easier access to your ordering menu can lead to increased sales as customers can place orders directly from social media.
Flexible Pricing: Businesses have the flexibility to set their own prices, allowing for strategic pricing that can boost profitability.
Efficient Setup and Management:
Quick Installation: The integration process is quick, with installations completed within 24 hours of purchase, ensuring minimal downtime and immediate benefits.
Shared Revenue Options: Business managers who purchase the integrations can benefit from shared revenue, adding an extra stream of income.
Use Cases
Restaurants and Cafes: Use Facebook and Instagram to showcase daily specials and new menu items, directing followers to place orders through integrated "Shop now" links.
Retail Stores: Promote product launches and special offers on TikTok and Google My Business, making it easy for customers to order directly from your social media profiles.
Event Venues: Share event details and exclusive promotions on social media, allowing attendees to quickly order tickets or refreshments via integrated links.
Service Providers: Highlight services and promotions on social media, directing potential clients to book appointments or purchase services through your connected ordering system.
Conclusion
The Sales Channels feature in the Stores section of the Dashboard offers a powerful way to integrate your business with leading social media platforms.
By connecting to Facebook, TikTok, Instagram, and Google My Business, you can enhance your online presence, improve customer engagement, and drive revenue growth.
Utilize these integrations to provide a seamless and convenient ordering experience for your customers, and take full advantage of the benefits this feature offers to grow your business.