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Intercom Messenger Integration Guide

Follow the steps below to correctly enable and integrate Intercom Messenger with your website:

Yair avatar
Written by Yair
Updated over a week ago

1. Go to your Intercom account and open the Settings section

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2. On the left sidebar, navigate to Channels and then select Messenger

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3. Select the Install tab and choose Install for web

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4. At the bottom of the page, enable the Messenger API

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5. Scroll down and copy your app_id

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6. Add your app_id inside your Ordering Dashboard

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7. Once completed, you will be able to see the Intercom chat widget in the profile section of your website

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​Image link: https://d.pr/i/6nn3JO

All set! Your Intercom chat should now be working correctly.

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